MakeaMatch ("we", "our", or "us") is a platform designed to help people connect for activities such as sports, social events, and group participation. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
- Account information: email, username, and authentication credentials.
- Profile information: display name, handle, bio, preferences, and optional profile photo.
- Activity data: interests, ratings, availability, play requests (intents), match requests, group memberships, and invites.
- Communications: messages sent through chat, group messaging, and activity discussions.
- Location data: approximate or precise location (if enabled) used to show nearby activities and improve matching.
- User-generated content: content you create, including messages, comments, and posts.
- Usage data: logs and diagnostics used to maintain, secure, and improve the service.
- To provide core features such as PlayFeed, match requests, playmates, chat, and groups.
- To personalize content and improve matching between users.
- To enable communication between users.
- To maintain safety, prevent abuse, and enforce our policies.
- To troubleshoot issues and improve performance and reliability.
MakeaMatch may use your location to show nearby activities and improve matching. Location access is optional and can be controlled through your device settings and in-app preferences. You may continue to use core features without enabling precise location.
Content you create may be visible to others depending on your selected privacy settings: Public, Playmates-only, or Group-only. Group content is visible to group members and may be visible to invited users.
- With other users: information you choose to share (profile, activity, messages).
- Service providers: hosting, infrastructure, and security providers who process data on our behalf.
- Legal requirements: when required by law, regulation, or to protect users and the platform.
- Safety enforcement: to investigate abuse, fraud, or violations of our policies.
Users are responsible for the content they create and share. We reserve the right to review, remove, or restrict content or accounts that violate our policies or applicable laws.
- Blocking: you can block users to prevent interaction.
- Reporting: users may report inappropriate behavior or content.
- Moderation: we may review and act on reported content or accounts.
We retain data as needed to provide the service, maintain safety, comply with legal obligations, and improve our platform. Some data may remain in backups or logs for a limited period.
- Update or correct your profile information at any time.
- Control visibility of your content using privacy settings.
- Block or report other users.
- Request account deletion by contacting support.
You may request deletion of your account and associated data by contacting us. Some information may be retained where necessary for legal, security, or operational purposes.
We implement reasonable administrative, technical, and organizational measures to protect your information. However, no system can be guaranteed to be completely secure.
MakeaMatch is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to remove it.
We may update this Privacy Policy from time to time. Continued use of the service after updates constitutes acceptance of the revised policy.
For questions or requests related to this Privacy Policy, please contact us via the support/contact page on makeamatch.org.
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